Privacy Policy

Introduction

This Privacy Policy describes how ZenMaro handles information in connection with your use of our informational catalog website. We are committed to transparency regarding our information practices.

Information We Collect

When you use our website, we may collect the following types of information:

• Contact Information: When you voluntarily submit the contact form, you provide your name, email address, and message content.
• Usage Information: We collect information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• Technical Information: We automatically collect certain technical data such as IP address, browser type, device information, and referring website.
• Cookie Information: We use cookies and similar technologies as described in our Cookie Policy.

How We Use Information

We use collected information for the following purposes:

• To respond to inquiries submitted through our contact form
• To provide and maintain our informational catalog website
• To improve website functionality and user experience
• To analyze website usage patterns and trends
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist in operating our website, subject to confidentiality obligations.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

International Users

Our website is operated from Indonesia. If you are accessing our website from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia where our servers are located.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the website after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our information practices, please contact us:

ZenMaro
Jl. Tunjungan No. 18, Surabaya 60275, Indonesia
Email: [email protected]
Phone: +62 31 739 582 199